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Research: Cross-Platform

My role was as the Senior UX designer working to research other games to gain a better understanding of what cross-platform experiences players were accustomed to. I needed to identify what was consistent across multiple games and what pain-points I encountered.

The Goal

Research existing games and experiences to provide insights that can be used to inform design decisions on UX projects.

PROJECT SET-UP & OVERVIEW

This was the largest research project that I have done.

It consisted of three main topics of focus:

  • Sign In + Account Linking

  • Social Features

  • What’s shared across platforms

I looked across several cross-platform games:

  • Minecraft

  • Fortnite

  • Diablo IV

  • Borderlands 3

  • Destiny 2

  • Genshin Impact

SIGN IN + ACCOUNT LINKING

Here is a small snippet from the sign in and account linking portion of my research. This is a section comparing the userflow of Minecraft’s experience across platforms.

What’s shared across platforms

Here are some examples from the what’s shared across platforms research.

DESTINY 2

DIABLO IV

FORTNITE

MINECRAFT

CROSS-PLATFORM DECk

Here are some slides from the deck I presented to the team about my findings from the cross-platform research. (PDF here)